I am an accomplished Consultant, Hands-on Director/Program Manager, and MBA in Information Technology and certified Project Management Professional (PMP) with 22+ years of experience with a verifiable track record of managing complex IT projects. My areas of expertise lie in handling projects and clarifying business requirements, performing gap analysis, Process Re-engineering, Process Management, Change Management, Designing process and system improvements to improve ROI in the implementation of Oracle Applications for Medical systems, Pharma, Airlines, Manufacturing, IT Product Development and Services industries. I am a highly creative and innovative Oracle professional with advanced communication skills and abilities, who seeks and enjoys responsibility, a solution provider, experienced with multi-tasking and resolving complex problems. I enjoy working with people and interact effectively at both business and management level, have strong strategic thinking and an effective team builder. My experience spans the entire life cycle of a successful project (scoping, planning, preparation of SOW, budgeting, resource planning and deployment, tracking progress of deliverables, collection of receivables, controlling variances including RFP responses, drawing proposals and supporting sales calls with proposal presentations) across all kinds of Oracle Application Activities (New Implementations, Installations, Business Analysis, Development, Upgrade and Support). My experience also spans onto Merger and Acquisitions and guidance to integrate with Oracle Applications. My strong interpersonal skills come in handy, when facilitating discussions and negotiations with stakeholders and in managing the clients. IT Executive with 23+ years of IT Leadership experience with Program Management experience. 17+ Years of Oracle ERP Experience. (From 10.6 Version till R12.1.3) Hands on till the latest version of Oracle R 12.1.3 Leading IT for small to mid-sized and large organizations Strong blend of Business, Technology and Applications Strong Enterprise Architecture and Delivery Assurance Led global engagements with 100 people including business, and IT resources. Extensive Oracle technology and application implementation and transformation expertise. Worked with several C-level executives in several companies to transform their IT operations and implement technology solutions. Served as Executive Sponsor for several companies in managing their IT operations Established processes for execution of service delivery and implementation using a global team. Excellent combination of functional, technical and managerial skills resulting in being able to closely work with C-level executives and developers/analysts. Manage projects and project management activities including budgeting, resource planning and deployment, tracking progress of deliverables and project milestones, collection of receivables, controlling variances Extensive exposure to change management, process re-engineering and process management. Worked in conjunction with Systems, Networks, DBAs, Global Service Desk, PMO, Enterprise Architecture, Delivery Assurance, SOX Compliance and Audits, Strategic Vendor Management and Enterprise Application Strategy Experience in Mergers and Acquisitions and Integration to Oracle ERP. Project Management including resource management (planning and deployment), Budgeting, Tracking deliverables, milestones and critical path, Controlling variances Interfaced with middle and senior level executives at client site as Team Lead to develop client “buy in” and support, formulate execution plans, and address project issues Senior Level Management interface towards pre-sales activity to buy-in and implement the modules required per the business process Monthly meetings with Senior Management detailing project issues, execution plans on tasks involved in the project Weekly meetings with Middle level management detailing the day-to-day activities in the project which included tasks completed, tasks in progress, tasks pending, issues and concerns on duration of the project Extensive experience in leading teams and impart training to client personnel in Oracle Applications modules Handled different sizes of teams in implementation, customization and post production support Identified training needs for the client on modules implemented Created training strategy which included identifying business users for training, duration of training, content of training as well as hands-on training for business users Excellent experience in Requirements Analysis, Mapping Requirements, Process Flow-Charting and Gap Analysis leading to Functional Setup of Accounting and related Management Information Systems. 14+ years of experience in Information Systems on Oracle including Oracle Financials Applications (Oracle General Ledger, Oracle Receivables, Oracle Payables, Oracle Cash Management and Oracle Fixed Assets), Oracle Service Contracts, Oracle Sales Contracts, Oracle Human Resources, Oracle Manufacturing and Oracle Projects Suite namely Project Costing, Project Billing, Project Contracts, Project Grants, Project Management, Project Resource Management, iExpense and iTime. Process experience in Quote to Cash including Quoting, Configurator, Order Management and Install Base. Process cycles include Order to Cash (O2C), Service Contracts to AR and Procure to Pay (P2P). Experience in FAH (Financial Accounting Hub) and Sub Ledger Accounting. Exposure and experience in Oracle Business Intelligence Tools, as well as Work in Process (WIP). Work with OBIEE Team to design and provide reports for Functional Teams. Managed and Coordinated with OBIEE Team to generate reporting requirements for user community. Experience in Custom Revenue Management which adheres to 97-2 Experiences with third party and linking tools like Noetix Views, Salesforce.com, ETI, EDI, Vertex Integration, Cybersource (Payment System) etc. Experience with big firms like Deloitte, Oracle Corporation, Cummins, EMC , GE Healthcare, Fujitsu Consulting, Verint Systems etc. Worked on different industries like Pharma, Healthcare, Manufacturing, Services, IT Product Development etc. Extensive experience in managing offshore / outsourcing activities and teams in India, China, Israel etc. Identify tasks to be performed by the offshore team Manage and Deliver work packets to offshore Keep track of work packet and delivery time Solve critical issues during development Communicate with business users to initiate integration testing and successful implementation of work packet Extensive experience in managing 24×7 “Follow the Sun” support model with strict SLA’s to achieve optimum results Extensive experience in post production support function and issues related to support while meeting clients Service Level Agreement (SLA) Worked extensively on “Follow the Sun” support model by handling teams which delivered solutions round the clock Making sure the team provided complete information to the next active support team to handle the issue as per guidelines agreed Keep clients informed about delays on tickets going out of SLA’s and the reason for delay Speedy process and analysis to find the root cause of the tickets missing SLA’s and providing permanent solutions Experience in Full Life Cycle of Oracle Applications Custom Development: Analysis, Development, Testing, Implementation and Support. Rich Experience in Data Conversion and Systems Integration. Sound Knowledge of Programming Standards, Methods, Techniques and Version Control aided by rich programming experience in a wide range of third generation languages. Possess Excellent Analytical Skills, Problem identification and solving skills and a very good grasp of Entity Relationships. Have experience in Six Sigma Oracle Applications projects and also have been part in CMM-5 processes and SOx (Sarbanes-Oxley) process. Tools Developer 2000, SQL* Loader, SQL Plus, PL/SQL, Pro* C/C++, SQL Forms 2.3/3.0, SQL Report Writer 1.1, Noetix Views, Developer 6i Oracle Applications Oracle E-Business Suite R12(1.3), Oracle E-Business Suite 11i, Oracle Applications 1103, Oracle Financials 10.7, Business Intelligence Tools, Oracle Financials 10.6, Oracle Collaboration Suite, Certified in Oracle Business Accelerators, and Workflow Tools in Oracle Applications Oracle Financial Analyzer, Oracle Discoverer, Oracle ADI, EDI, ETI, Vertex Integration, Impact analysis of development tools (Java, OA Framework, XML) coordinated with development team for custom requirements.
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